They made everything easy. Things were done fast and right the first time and it didn’t take long at all to get our dream home!
The team was knowledgeable, timely, helpful and friendly. Their communication and expertise was unparalleled!
Everything about this process was very easy and explained very well by the whole team. They helped so much and made us feel secure about our decisions.
The Fleck Team gave us an awesome experience.
I loved the phone call updates! they kept me on track and made sure I closed escrow in time!
As first time home buyers, my partner and I were fortunate enough to work with Lisa and her team. Lisa educated us on the process every step of the way. She and her team were always there for our questions, and she made us feel comfortable from day one.
Every step of the way I received the support needed.
Prompt and professional in every aspect!
Honestly I have no complaints. Everyone on the team was so nice and the communication was great.
I have done many mortgage loans over the years and Lisa Fleck is by far the most professional and organized Loan Officer I have ever dealt with. From the application to the closing Lisa and her amazing team were keeping me updated and communicated with me every step of the way. The typical daunting process was made so simple and pleasant…I would not refer my friends and family anywhere else for their mortage loan needs. Thank you very much TeamFleck!
You guys explained the loan process better and more clearly than previous loan companies we looked in to
We are first time home buyers but with the help of the Fleck Team they made the whole process fun, honest and fair. Lisa genuinely wants to help buyers achieve their dream of purchasing a home. We are so glad we did and now my family are living the American Dream.
The communication from the whole team was great! We truly felt like Team Fleck cared about us and worked very hard to get our loan to go through! I would refer anyone to them in a heartbeat!
Their response time and answers to my questions were always always quick and responsive. The best home buying experience with a lender I have ever have. Thank you to everyone and Stefany for being so so helpful.
You all made everything smooth and easy!!
Excellent team to work with.
Everyone was always on top of everything and everyone was willing to help.
Very professional, communicated often and the team was on top of it!
Communication. Keeping me up to date on status.
Available when we needed answers to questions and/or had concerns, always took the time to explain things in a clear understandable manner!
Exceptional communication throughout the transaction.
Thank you for always responding so quickly with emails and calls to answer our questions! Thank you to Lisa for helping us figure out how to raise our credit scores and qualify for DPA! Thank you for the Tuesday update calls also! We always felt like you cared about us like friends and not just clients. We will recommend you to our friends and family!
Everyone was so friendly and very helpful. Best experience I’ve ever had. I will be referring all my friends and family. Thank you!
Great communication. Calls explaining where we are at in the process.
There were no surprises and your team seemed to work through all parts of the loan process with the least amounts of inconvenience on our part.
This was my first home purchase and the experience could not have been any better. Lisa gave me a plan and goal to improve my general credit as well as setting milestones for each portion and step of the way. The information that I was given was thorough and every detail was covered. I have recommended Lisa and her team to all of the people I know looking into purchasing a house.
Consistency, Caring, Confidence,Communication! The whole team was there for you from start to finish! They now are part of my family!!
The personalized service. The Tuesday phone calls and the immediate response on every question I had. There is a lot of paperwork and signing, you all kept me on track. Thank you! Christine & Steve
The entire team is all about helpful, friendly, informative communication. They make the home loan process feel simple.
Rachel and Stefany went the extra 10 miles to make our home purchase happen. It was even completed a week earlier than the contract! Lisa met with us initially, kept great connection during the process, and we always felt supported. Great effort and service from everyone!
Friendly staff and great communication. Two very important peices for any business-Zachary
The knowledge and advise I got about loan programs and structuring my loan. Closing the loan in 21 or so days. A member of the Fleck team attended the signing.-William
It was fast and simple.-Suzanna
Lisa is very personable. She takes the time to explain everything in detail. Great communication. We’ve worked with Lisa multiple times. Always a great experience.-James
Lisa and her team are amazing!!!! They are constantly in communication and always want to do what is best for their clients. They make this process so easy for us!!!-Kaitlyn
Quick communication to all parties in escrow, real estate agents, and customers.-Curtis
We have used Lisa multiple times and have always been impressed with her professionalism and commitment to doing what’s best for us, her client. For example, she talked to us about putting a hold on our recent refi because of the climate with the lenders in the refi market. We were so impressed that she put our best interest ahead of her commission. Thank you Lisa-Paul
Consistent guidance, prompt actions to help make deadlines and support of our decisions. Thank you for being so clear in your communications and follow through. It was a great experience all around!-Erich
Lisa and her team were professional, thorough and caring. We so appreciate their attention to detail and willingness to educate us throughout the process of purchasing our first home. Thank you for everything!-Heather
The ease of the process. The knowledge of Lisa and her team and the communication.-William
I think the staff is amazing. They are with you every step of the way and they want to make every process as painless as possible.-Virginia
I appreciated all of the personal touches and also the fact that they donate a sum of money to a local charity at the conclusion of the transaction. They were in regular contact with me, responded quickly to any questions or concerns, and I felt confident in the help and support they gave me. It was a very pleasant experience getting to work with them.-Victoria
The team was always on it. They kept us posted on everything thing, even cc'd us on all emails involving the status of our loan. They where as transparent as possible.-Victor
Thanks so much for keeping me in the loop!-Valerie
Everyone on team Fleck was polite and very helpful. We never felt like we didnt know what was going on during the process.-Tyson